Frequently Asked Questions

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Frequently Asked Questions

Updated: 19/03/2021

Having your own bespoke business app simplifies your clients experience and engagement with you and your business. They’re literally only a click away from making a booking or a purchase. App creation and downloads have increased year on year as more and more businesses are realising the lucrative power a bespoke app can have on their sales and business growth.

Beauty Design Hub has worked closely with several beauty industry businesses to develop an app that not only alleviates day to day workloads, but is also focused around client interaction and engagement. You will have all the tools needed to up-sell and encourage repeat business whether that be products or treatments, everything you need is at your finger tips. Every users journey within the app can be tracked so you can see every interaction your client is making with your business including their bookings and purchases. You can also see how many downloads your app has had each month and what revenue your app has earned your business.

Even in this modern era word of mouth is still one of the most powerful forms of promotion, so one of the most effective ways for your clients to learn about your app is directly from you, whether that be telling your clients face to face at their treatments or via your social media platforms, get the word out there anyway you can. Holler from the mountain tops if that’s what it takes, make the world know you’ve got your own app and its awesome!!

However, we want to make sure our clients have as much success as possible with their apps, therefore we provide a one touch SMS text feature for your app that enables you to send a download link to your clients that directs them to the App Store or Google Play Store. Not only that, but your clients can also use this feature to send their friends and family links to download your app. So once your app is live spread the word and get sharing.

The bespoke app is completely designed to match your business branding, style, colours and logo. We work closely with you to ensure the design matches your business and style perfectly. You can choose which tabs you require for navigation such as social media links, treatments, promotions as well loyalty rewards and much much more.

We aim to get your business app published in the App Store and Google Play Store as soon as possible. In order to achieve that it takes close collaboration to make sure your app is completed in a timely fashion.

Besides the set up fee and subscription fee, there are no other costs from Beauty Design Hub. However in order to have your app published there are fees incurred from Apple and Google.

  • Google Play require you to pay a one off fee of £25. You can then have your app available for download from the Google Play Store.
  • Apple require you to pay an annual fee of £75. You can then have your app available for download from the App Store.
A push notification is a message that you write and send from your bespoke app dashboard, which is then sent out to everyone who has your app installed on their phone and has agreed to receive your messages. The messages appear directly on a user’s phone home screen like a text message. When a customer interacts with the notification, they’re taken directly into your app. Push notifications can be used to promote new treatments and services, new products or promotions, special events and discounts for loyal customers.

Here at Beauty Design Hub we understand that some people may not be as confident as others when it comes to technology. Well fear not you are in safe hands, we have designed the user dashboard to be as user friendly as possible. We also went one step further and created step by step guides and video tutorials on how to use the various features of the app. We are also on hand to offer any tech support you may need.

The agreement is a 12 month rolling contract and will be billed monthly.

Visit us

Fancy a cuppa to talk through your project? No worries, just give us a call to book an appointment

Call us

Whilst emailing and messaging can be efficient, a good old fashioned phone call is often best!

Contact us

If you have any questions or if you would like to arrange a demo, please drop us an email

What Our Fantastic Clients Say

“We have just had our new Penny Dee Academy online training portal and app done by the team. I’m absolutely thrilled to bits with it. We love the layout, the ease of use and the app looks fantastic. We cannot wait to get the new content launched and really put it through its paces. We are so impressed we are going to get our clinic app developed as well as they were so easy to work with. Highly recommend!”

Penny Davis

Penny Dee Business Coach

“The service and apps created are brilliant!!! Easy to use! Excellent customer service and knowledge. Luke is really enthusiastic and helpful and they truly want to create the best apps for your business!! I have used BDH for my training academy app and for my clinic app and I couldn’t be happier with the finished products!! Would highly recommend!!”

Jenna Leigh

Jenna Leigh Training Academy

“I’m super happy with the service I have received, My app is about to go live and it looks great! Nothing has been too much trouble. Would definitely recommend.”

Jenny Hall

Jenny Hall Beauty Academy

“Love my app and would highly recommend luke and dave, very professional and helpful”

Laura Spence

Laura Spence Aesthetics Academy

“Luke has been fantastic and so accommodating whilst creating our Online Student Portal. Nothing has been too much trouble and no question has gone unanswered. We’re still getting used to how it all works but both ourselves and students are loving it!!”

Victoria Walker

Bellate Beauty & Skincare Education

“Luke and his business partner are great to work with, two absolute gentlemen that actually care about your business being successful… our student portal app is fantastic, it saves us so much time and with our webinars starting next week its allowed us to work from home, absolute lifesaver… awesome guys, cant wait for our new sites to launch soon too 🍾🍾

Thomas Cooke

Ava Training & Cosmetics

“Thanks so much to Luke and the team for all your hard work building my amazing website, app and student platform. Nothing was an issue and they are always on hand to answer any query’s. The website has exceeded my expectations orders flooding in after day one just shows what a good website can do for you business. Thanks again 🙌🏻”

Linsey Macrae

Flawless Hair Extension Courses
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